El asistente logístico que hace el trabajo que le describes

Se abre desde cualquier pantalla del panel: crea la carga, asigna el conductor, lee el documento que sueltas en el chat, emite la factura y registra el asiento contable. Antes de cada paso que modifica un registro, te pide confirmación. Ninguna de las cifras de esta página está escrita a mano: se leen del catálogo de comandos en vivo del asistente en cada petición. Cuando el catálogo crece, esta página crece con él.

¿Qué hace realmente el Asistente Logistivo?

El Asistente Logistivo es un asistente de chat que funciona dentro de tu panel logístico. Convierte la frase que escribes o dices en uno de los 519 comandos operativos, que se ejecutan con tus propios permisos, y hace el trabajo por ti. No es un buscador ni un bot de preguntas frecuentes: crea registros, modifica registros y genera archivos.

En el software logístico, el trabajo se va en buscar pantallas. Para cambiar el estado de una carga tienes que encontrar la lista correcta, la fila correcta y el botón correcto; para registrar un recibo de gastos, primero tienes que recordar en qué menú está. El Asistente Logistivo existe para eliminar ese paso: ya no buscas la pantalla, describes el trabajo en una frase.

El asistente no es una ventana de chat pegada encima del panel. Aplica las propias reglas de negocio del panel: los mismos controles de permisos, los mismos campos obligatorios, las mismas validaciones. Cada comando pasa por el control de la pantalla que hace el mismo trabajo, así que el asistente no puede hacer lo que el panel no puede, ni abrir un registro que el panel te mantiene cerrado. Por eso la lista de abajo no es una promesa, sino un inventario del trabajo que hay detrás de esos controles.

Las secciones siguientes muestran, área por área, los comandos que el asistente incluye realmente hoy; después, lo que se niega a hacer de forma deliberada, cómo se mantienen separados tus datos y dónde aparece su uso en tu factura.

• Responde: «¿dónde están mis cargas en tránsito?», «¿cuál es el total de las facturas emitidas este mes?»; la respuesta llega al chat en forma de tabla legible.
• Actúa: crea cargas, asigna conductores y vehículos, presenta cotizaciones, da de alta un contacto comercial, emite una factura, registra un asiento contable y exporta a Excel un pliego de licitación.
• Lee: los PDF y las fotos que arrastras al chat; imputa un recibo de gastos a la cuenta de un conductor y archiva un CMR en la carga.
• Pregunta antes: cada uno de los 251 comandos que modifican registros muestra una tarjeta de confirmación que detalla lo que va a hacer; no se escribe nada hasta que lo apruebas.
• No puede ver los datos de nadie más: cada comando pasa exactamente por el mismo control de permisos que la pantalla del panel que hace ese mismo trabajo.

¿Cómo resuelve el asistente un trabajo?

Cinco pasos. El tercero y el cuarto son los que distinguen a un asistente de «un modelo que escribe texto».

El asistente nunca empieza un trabajo por su cuenta. No es una tarea programada; no toca ningún registro hasta que le escribes.

• Se abre desde la pantalla en la que estás — El botón de arriba a la derecha, Ctrl+K en el teclado o Ayuda en el menú. La pantalla en la que estás viaja contigo: si estás en el detalle de una carga, basta con «adjunta el CMR a esta carga». Lo que viaja son la dirección de la pantalla y el código del registro, nunca su contenido; el servidor vuelve a resolver esa identidad con tus propios permisos.
• Escribes o hablas — El botón del micrófono empieza a grabar y, mientras hablas, ves una forma de onda en vivo. La voz se convierte en texto y entra en el mismo flujo; una petición hablada pasa exactamente por el mismo control de confirmación que una escrita.
• El asistente encuentra el registro — Un código de carga, el nombre de un contacto, una matrícula o una fecha: el asistente identifica el registro por sí mismo. Cuando no puede, no se lo inventa: te pregunta a qué registro te refieres. Si el registro no está identificado, no se abre ninguna tarjeta de confirmación, porque todavía no hay ningún trabajo que aprobar.
• Todo lo que modifica un registro muestra antes una tarjeta — Los 251 comandos que modifican registros presentan, sin excepción, una tarjeta antes de ejecutarse: qué registro, qué campo, si se puede deshacer y cuántos créditos consumirá. Además, la marca de irreversible aparece en 124 de ellos. Si no das tu aprobación, no se escribe nada.
• El resultado se queda en el chat — El asistente no te despacha con un «ve a esa pantalla»: te trae el resultado. Los archivos que genera —una hoja de cálculo de licitación, un documento de exportación, el PDF de una factura— llegan al chat mediante un enlace firmado y de validez limitada. Si un trabajo tarda, puedes cerrar la ventana: sigue visible en la barra superior y recibes un aviso cuando termina.

¿Qué trabajos puede hacer el asistente?

La lista de abajo no es una promesa de marketing: es el catálogo de comandos en vivo del asistente. Los 519 comandos de 125 áreas de negocio se presentan como frases escritas para el usuario, no para un equipo de producto, y la lista crece sola cuando se añade un comando.

Cada fila lleva el control de permisos de la pantalla del panel que hace el mismo trabajo. Si tu rol no puede ver un comando, tampoco aparece en la lista del asistente: no dirá que puede hacerlo para luego devolver un 403. Las peticiones de ejemplo se muestran en inglés, uno de los dos idiomas (inglés y turco) en los que está disponible el panel.

¿Qué trabajos puede hacer el asistente? — Plans

A record of multi-step work: the steps you agreed and the commands that actually ran.

• We will link these 5 loads to a trip and invoice them — save that as a plan
• What is left on plan [plan code]?
• What plans are we working on?
• Close plan [plan code], this work is finished

¿Qué trabajos puede hacer el asistente? — Chats

Load and bid conversations: reading them and writing in your name.

• List my conversations that have unread messages
• Summarise what was last said in the [load code] chat
• Who is in the [load code] chat
• Post this in the [load code] chat in my name: [message]
• Fix the message I just posted in the [load code] chat: [new text]
• Delete the last message I posted by mistake in the [load code] chat
• Mark the [load code] chat as read
• Add [teammate] to the chat of load [load code]
• List my direct-message and group chats, including unread ones.
• Read the latest messages of a direct-message chat.
• List the people I can direct-message (teammates and people from shared chats).
• Start a direct chat with one person or a group chat with several.
• Rename a group chat.
• Send a direct message as me to a person or a group.
• Edit a direct message I sent (within 5 minutes).
• Delete a direct message I sent (within 5 minutes).
• Mark a direct-message chat as read.
• Download a direct-message chat as a PDF.
• Send a file into an offer (demand-bid) conversation.
• Start the freight chat with a carrier that bid on our demand.
• Remove someone from a load chat, cancel a pending invitation, or leave the chat.
• Invite someone from outside to a load chat by e-mail.
• Show invitations to a load chat that have not been accepted yet.
• List the files shared in a load chat.

¿Qué trabajos puede hacer el asistente? — Loads

Load records, the tractor unit / trailer attached to them and the Ro-Ro (ferry) line selection.

• Archive load [load code]
• Open a new load from Türkiye to Germany
• List my loads that are in transit
• Give me this month’s freight report by lane as an Excel file
• Show the details of load [load code]
• Attach tractor unit [plate] and trailer [plate] to load [load code]
• Which vehicle and trailer are on load [load code]?
• Detach the equipment from load [load code]
• Do I have loads whose documents contradict each other?
• Cross-check the documents on my last 10 loads
• Close the document conflict on load [load code] as fixed
• Edit a load: loading date, weight, load type, vehicle type, goods class, pickup/delivery address, incoterms, ports — e.g. move FKZ8515's loading date to 14 October.
• Show a load's editable fields, current values and allowed options — what can I change on FKZ8515?
• Prepare a copy draft of a load (parties, addresses, type, vehicle) — open another one just like FKZ8515.
• Full-text search across loads: company, address, order number, chat or document text — which load mentions PO-4471?
• Extract load fields from booking/order text, matching parties to your directory — turn this e-mail into a load draft.
• Add an order reference to a load — attach purchase order PO-4471 to FKZ8515.
• List a load's parties (sender, receiver, carrier, sub-carrier, customs brokers, organizer) — who is on FKZ8515?
• Add a party to a load (sender, receiver, carrier, customs broker) or assign a sub-carrier — add Arkas as receiver on FKZ8515.
• Remove a party or sub-carrier from a load — take sub-carrier Yilmaz off FKZ8515.
• Change a load party's visibility, chat membership or who it is hidden from — stop Arkas from seeing FKZ8515.
• Make a party the primary one in its role (e.g. main receiver, main customs broker) — make Arkas the main receiver on FKZ8515.
• Reorder the parties within a role — put FKZ8515's receivers in this order.
• Show sender/receiver suggestions found in the load's documents that are not linked to the load yet.
• Link a suggested party from the documents to the load — accept the suggested receiver.
• Dismiss wrong party suggestions — stop suggesting these.
• Generate the load's prefilled CMR draft as a PDF (sender/consignee/carrier copy) and give me the download link — not a signed eCMR.
• List the other loads of the same multi-vehicle order — which vehicles belong to the same order as FKZ8515?
• Show a load's position history and last known position — where is FKZ8515 now, where was it yesterday?
• Show the load's route segments with distance and duration — how far does FKZ8515 still have to go?
• Show a load's status history — when did FKZ8515 depart and when was it delivered?
• List a multi-stop load's stops with order and status — which stops of FKZ8515 are done?
• Optimise the stop order of a multi-stop load for the shortest route.
• List the containers on a load and their tracking state.
• Add a container number to a load — add MSC container MSCU1234565 to FKZ8515.
• Delete a container whose tracking has not started from a load.
• Start vessel tracking for a load from its containers — find which ship FKZ8515's container is on and track it.
• Show the last position of the ship carrying a container.
• Search the ship registry by name, IMO or MMSI — what is MSC Gulsun's IMO?
• Attach a ship to a load and track it, or swap the ship — FKZ8515 sails on MSC Gulsun, track it.
• Stop ship tracking for a load.
• Show the tracked ship(s) of a load and their position history — where is FKZ8515's ship now?
• Decode and validate a container number (check digit, owner code, line) — is MSCU1234565 valid?
• Upload freight invoices to a load (PDF/JPG/PNG/WEBP, up to 20 files) — the AI reads the billed party and shares it
• List a load's freight invoices (uploader, amount, who they are shared with)
• Archive a freight invoice you uploaded
• Choose which load parties can see a freight invoice — share the invoice with the receiver too
• Show which load parties can receive a load notification and how many subscribed people each has
• Send a departure/arrival/location notification to load parties (e-mail/push per subscription) — notify the receiver of arrival
• E-mail chosen directory contacts a load departure/arrival/location update — e-mail Mehmet at Arkas FKZ8515's location
• Get a load report: count, Excel list or statistics PDF (filter by sender/receiver/country/mode) — give me an Excel of loads to Germany
• Show who you can invoice for this load (its parties and their match in your directory)
• Re-run the AI consistency analysis of a load's documents (does the invoice contradict the CMR?)
• Return the densest departure and arrival areas of your loads (by count and by weight)
• Produce the load heatmap report PDF (by shipment count or by kilograms) and return a download link (1 credit)
• List the loading/delivery addresses used on our previous loads.
• Mark load [load code] as delivered
• Assign driver [driver name] to load [load code]
• Which Ro-Ro lines are closest to load [load code]?
• Mark load [load code] as travelling by ferry
• Select the [line name] Ro-Ro line for load [load code]
• Report a position for a load (coordinates or place name) — FKZ8515 is at Kapikule now.
• Turn a load's GPS tracking on or off — stop location tracking for FKZ8515.
• Mark a load stop as completed or undo it — FKZ8515's second drop-off is done.
• Remove the driver from load [load code]
• Find the address of [place] for a route stop (address book and map)

¿Qué trabajos puede hacer el asistente? — Groupage trips

Trips where one truck carries several isolated consignments.

• Create a new groupage trip
• List my groupage trips
• Show the consignments inside trip [trip code]
• Add load [load code] to trip [trip code]
• Take load [load code] out of its trip
• Optimise the route of trip [trip code] and tell me the stop order
• Download a trip (groupage) route report as PDF/Excel or the driver sheet

¿Qué trabajos puede hacer el asistente? — Demands and bids

Freight demands and the bids placed on them.

• Open a freight demand from Istanbul to Hamburg
• Show my open demands and how many bids they received
• Compare the bids received on demand [demand code]
• Accept bid [bid code]
• Close demand [demand code]
• Give me a bid report by carrier (win rate, prices) as an Excel file
• Move demand TLP123's loading date to 14 October and make it 3 vehicles
• Turn the freight request in this e-mail into demand fields
• Give me demand TLP123's details as a PDF / download TLP123's sales report as Excel
• Give me the statistics report of this year's demands from Germany as a PDF
• Which customs brokers can I assign when accepting a bid?
• Which open demands can I bid on today?
• List the bids I submitted and how they ended
• Bid EUR 1,800 per vehicle on demand [demand code]
• Revise my bid [bid code] to EUR 1,650 per vehicle
• Withdraw my bid LFHH8K
• If I bid EUR 1,650 per vehicle for 2 vehicles on TLP123, what do I earn and how many credits does it cost?
• Show the details of my bid LFHH8K
• Do we accept demands from forwarders?
• Stop receiving demands from forwarders
• Which countries, vehicle types and load types are set as our routes?
• Add Italy to our routes (with the same vehicle and load types)

¿Qué trabajos puede hacer el asistente? — Tenders

Document-based tenders and their specification files; submitting a bid (carrier) and accepting/rejecting it (load owner).

• List the open tenders
• Show the specification and the bids of tender [tender number]
• Open a new tender and build the specification Excel for its lanes
• Generate the specification Excel for tender [tender number]
• Accept [company]'s bid on tender [tender id]
• Extend the winter tender's bidding deadline to 20 October / call the tender off
• Attach this file to the winter tender as an extra specification
• Remove the old specification file from the winter tender
• Draft the specification text from this tender file
• Was my bid on tender [tender id] accepted?
• Submit a bid for tender [tender id] with the file I attached

¿Qué trabajos puede hacer el asistente? — Fleet and drivers

Drivers, vehicles and who holds them, expiring papers, vehicle costs and fuel cards, trip receipts, the driver advance/balance ledger, trailer hand-over inspections and the damage ledger; fleet planning: who can take a trip, Schengen forward planning, leave/availability, estimated driving/rest, the trip planner and schedule suggestions.

• List the vehicle and driver papers expiring in the next 30 days
• File the fuel receipt I attached here into the driver expense ledger
• Show the amount and payment channel of expense [expense id]
• Approve driver expense [expense id]
• List this month’s driver expenses with the total
• Driver [driver name] paid 40 EUR for parking yesterday, no receipt — record it
• Correct the amount of driver expense [expense id] to 45 EUR
• Delete driver expense [expense id], it was entered twice
• List the tractor units and trailers in the fleet with their plates
• Show the papers of plate [plate] and which driver currently holds it
• Add the Mercedes tractor unit with plate [plate] to the fleet
• Correct the make and model year of plate [plate]
• Take plate [plate] out of service
• Hand plate [plate] over to driver [driver name]
• Close the vehicle assignment of driver [driver name]
• List which driver is holding which tractor unit and trailer
• How much did plate [plate] cost us this year?
• Record a [amount] tyre cost on plate [plate]
• Correct the tyre cost on plate [plate] to [amount]
• Delete the cost wrongly recorded on plate [plate]
• List the company fuel cards and who holds them
• How much do we owe driver [driver name]?
• List the advances handed to driver [driver name]
• Record the [amount] EUR advance handed to driver [driver name] on [date]
• Fix the transfer reference on the advance given to driver [driver name]
• Cancel the advance recorded with the wrong amount for driver [driver name]
• Delete the advance entered twice for driver [driver name]
• Add a DKV card [card number] held by [driver name]
• Retire the [card label] fuel card
• Which driver statements are still drafts?
• Open driver statement [statement code] — what is the balance?
• Open a settlement statement for [driver name]
• Attach this month's receipts to statement [statement code]
• Finalise statement [statement code] — the balance was settled in cash
• Reopen statement [statement code]: a late receipt arrived
• Cancel statement [statement code]: it was opened by mistake
• Are there open damages on trailer [plate]?
• Record a dent on the rear left door of trailer [plate]
• The damage on [plate] was repaired, cost 1,200 EUR
• When was the last hand-over inspection for [plate]?
• Fleet command centre: where is each driver, is the signal live, who is on a trip, who has document / Schengen / receipt alerts
• File this insurance policy / inspection certificate under vehicle [plate]
• Correct the insurance expiry of vehicle [plate] to 31 Dec 2026
• Delete the old registration document of vehicle [plate]
• Delete the wrongly created vehicle record [plate]
• Delete the wrongly entered DKV card
• Show the photos and AI damage findings of the last hand-over inspection of trailer [plate]
• Record the pickup inspection of trailer [plate] with these 4 photos, driver [driver name]
• Delete the wrongly created equipment inspection of [plate]
• Re-run the AI damage analysis on the photos of inspection [plate]
• Create a one-time link so an off-platform driver can upload the hand-over photos of trailer [plate]
• Who has trailer [plate] right now, which inspections it went through and its open damages
• Is equipment inspection on, and how many photos / which angles are required at hand-over
• Turn on equipment inspection and require at least 4 photos with front, rear, left and right at pickup
• Delete a damage record that was opened by mistake
• Give me this year's open trailer damages as an Excel file
• Count [driver name]'s approved receipts of this month into the driver account
• Retry the currency conversion of a receipt whose rate could not be resolved
• Give me all driver receipts of trip [load code] as one PDF
• Download the prepared receipt pack
• Which loads did [driver name] carry, how many receipts each, how many await approval
• Which trips did [driver name] drive and the receipt total per trip
• Is the driver expense module on, which currency are receipts converted to, is approval required
• Convert driver receipts to EUR and send receipts above 500 for approval
• Set the note of driver statement [statement code] to "September trips, fuel excluded"
• Give me the finalised statement of [driver name] as a PDF
• Which receipts and advances of [driver name] can go on a statement, and why the others cannot
• List my drivers with the country they are in and their open loads
• Show driver [driver name]: papers, the Schengen 90/180 day counter and last known position
• Show the visa and passport expiry dates of driver [driver name]
• Record the new visa of driver [driver name]: number [number], expiring [yyyy-mm-dd]
• Update the passport expiry date of driver [driver name] to [yyyy-mm-dd]
• Remove the duplicate paper filed on driver [driver name]
• Create a new driver named [full name]
• Correct the name of driver [driver name]
• Delete or deactivate driver [driver name] (records are archived, not erased)
• Give me the mobile app login link for driver [driver name]
• Where has [driver name] been in the last 3 days — show the location history
• Ask a driver's phone for a fresh location (sends a push) — ping Ahmet for his current position.
• Generate a new login link for [driver name] and invalidate the old one
• List my drivers who breached or are close to breaching the Schengen 90/180 rule
• How many Schengen days has [driver name] used, how many are left, the latest exit date and the per-country breakdown
• Show the declared Schengen entry/exit periods (passport stamps / starting balance) recorded for [driver name]
• Set the Schengen starting balance for [driver name]: 40 days used in the last 180 / was inside the EU from 10 May to 18 June
• [driver name] holds an EU passport / residence permit — exempt them from Schengen 90/180 tracking
• Delete a wrongly entered Schengen stay period for [driver name]
• Can [driver name] take load [load code] — Schengen days and leave — and how many days will be left at the end
• Which of my drivers can do a Germany trip on 20–25 October, and when can the others start at the earliest
• How will [driver name]'s Schengen days develop with his planned work, and how low will they go
• Give me the Excel template to fill in my drivers' Schengen entry/exit history
• Import the drivers' Schengen entry/exit history from this Excel file
• Which drivers are on leave, resting at home or off sick next month
• Record [driver name] as on leave / resting at home from [start] to [end]
• Change the end of [driver name]'s leave to [date]
• Delete the wrongly entered leave of [driver name]
• How much driving time do my drivers have left today and when are their breaks due (estimated)
• How much longer can [driver name] drive today and when was the last break (estimate)
• Work out the arrival time for İzmir → Kapıkule → Stuttgart leaving Monday 06:00, including breaks and rests
• Compare route plan [plan code] with Ali vs Mehmet and leaving tomorrow vs the day after
• List my saved route plans and who each one is assigned to
• Save this route as a draft route plan called [plan name]
• Stops, arrival times and day-by-day breaks of route plan [plan code]
• Move the departure of route plan [plan code] to Thursday 08:00 and recalculate
• Cancel and delete route plan [plan code]
• Assign route plan [plan code] to [driver name]
• Take the driver off route plan [plan code]
• Link route plan [plan code] to load [load code]
• List my earlier schedule suggestion runs
• Suggest drivers for the unassigned jobs of the next 30 days (by Schengen days and leave)
• Show the latest schedule suggestions and the jobs nobody can take
• Apply the suggested assignment of [load code] to [driver name]
• Dismiss the schedule suggestion for [load code]
• Show the November planning calendar: who is where and whose Schengen days run out

¿Qué trabajos puede hacer el asistente? — Documents

List and download load and company files; carbon emission reports; read what you attach here and file it onto a load.

• List the documents filed on load [load code]
• Read the file I attached here and summarise it
• File the CMR I attached here onto load [load code]
• List my company’s filed documents
• File the attachment as our tax certificate
• Give me a download link for the document [document name]
• List the carbon emission reports we generated
• Summarise emission report [report number] and give me its PDF link
• How much CO2 did load [load code] produce?
• Are the documents I attached consistent with each other?
• Produce the carbon emission report PDF for a load or a route, save it to the report list and return a download link (1 credit)
• Export all of the company's carbon reports to Excel and return a download link
• Remove one of the company's documents (tax certificate, signature circular, etc.) from its document list; the stored file itself is kept.
• List document types (slug and name) so the right type is chosen when filing company/driver/vehicle papers.
• Which company documents are we still missing

¿Qué trabajos puede hacer el asistente? — Export documents

Draft proformas, commercial invoices and packing lists by chatting — then produce the PDF.

• List my export documents
• Show what is filled in on export document [document number]
• Create a new packing list draft
• Fill the export document from the order e-mail I am about to paste
• Set the buyer and the incoterm on the export document
• Add a goods line to the export document
• Change the quantity on line 2 of the export document
• Delete line 3 from the export document
• Produce the PDF of the export document
• Delete export document [document number]
• Make a new draft copy of export document [document number]
• Prepare a commercial invoice and packing list from this order text
• How many credits would generating these export documents cost
• Generate the PDFs of all documents in the set

¿Qué trabajos puede hacer el asistente? — Stock and warehouse

On-hand levels, inbound/outbound movements, count corrections; pallet records, their measurements (cm/kg) and what sits on them.

• Define product [product name] in the catalogue
• Set the minimum stock level of [product name] to [quantity]
• Open a new warehouse called [warehouse name] at [address]
• How many units of [product name] do I have on hand?
• Record 20 pallets of [product name] into warehouse [warehouse name]
• Correct the on-hand stock of [product name] after a count
• Show me my product list
• Which stock movements happened this week?
• Which of my products are running low?
• List my warehouses and their working hours
• What are the dock rules of the [warehouse name] warehouse?
• Set the working hours of [warehouse name] to 08:00-18:00
• Estimate the dimensions from this pallet photo
• How many pallets are in the [warehouse name] warehouse?
• What are pallet [pallet code]'s dimensions and what is on it?
• Register a new pallet in [warehouse name]: [label]
• Mark pallet [pallet code] as shipped
• I measured pallet [pallet code]: 120x80x145 cm, 340 kg
• Delete a warehouse (its areas and shared booking links stop being usable; no restore).
• Set a warehouse's equipment list (forklift, pallet truck, other; quantity and spec) in full.
• Add a new area/ramp to a warehouse (type, how many vehicles it takes at once).
• Change a warehouse area's name, type, capacity or active flag.
• Delete an area/ramp from a warehouse.
• List a warehouse's shared public booking links (area, expiry, active).
• Create a public booking link for a warehouse to share with outsiders (optional area and expiry).
• Temporarily disable or re-enable a warehouse booking link.
• Permanently revoke a warehouse booking link.
• Delete a pallet record.
• Add a proof photo to a pallet.
• Remove one proof photo from a pallet.
• Suggest the missing base dimension from a standard pallet footprint given one side (saves nothing).
• Show product [product name] and where its stock sits
• Delete product [product name] (its stock is zero)
• Add the attached photo to product [product name]
• Remove photo [file name] from product [product name]
• Make [file name] the cover photo of [product name]
• Read the product details from the attached product photo
• List my product categories
• Create a product category called [category name]
• List my product brands
• Create a product brand called [brand name]

¿Qué trabajos puede hacer el asistente? — Dock reservations

Warehouse dock slots: see what is free, book and cancel.

• List my upcoming warehouse reservations
• Show the details of reservation [reservation code]
• Show the free slots on the reservation link I was given
• Book a dock slot for tomorrow afternoon
• Cancel my reservation [reservation code]
• Approve the pending reservation at my warehouse
• Reject the reservation request at my warehouse with a reason
• Mark an approved warehouse reservation as completed (vehicle came, work done); the booker is notified.
• Move a warehouse reservation to a new time (capacity conflict is checked; it goes back to 'pending').

¿Qué trabajos puede hacer el asistente? — Business contacts

Contact cards, tax and contact details, IBANs and account balances.

• Show my business contacts
• Show contact [company name] with its details and balance
• Create a new business contact named [company name]
• Update the address and tax details of contact [company name]
• Archive the contact [contact name]
• Restore [contact name] from the archive
• Add an IBAN to contact [company name]
• List my company’s own bank accounts
• Add my company bank account [IBAN]
• Verify the bank account that was read from the invoice
• Show the people at this contact (name, e-mail, phone, title).
• Add a contact person to a business contact.
• Correct a contact person's details.
• Delete a person from a business contact.
• Show which notifications this person receives on which channel (e-mail/push/SMS).
• Turn this person's load notifications on or off (e-mail, push, SMS).
• Show a business contact's saved addresses.
• Add an address to a business contact.
• Correct one of a contact's addresses.
• Delete one of a contact's addresses.
• Read a business contact from a business card or letterhead
• Pull draft contacts, people, addresses or bank accounts out of pasted text (Excel/CSV rows, signatures).
• Show which countries this carrier contact serves.
• Invite this contact to Logistivo by e-mail; it links automatically when they join.
• Remove the link between this contact and its platform company.
• List our company connections and the connection proposals waiting for us.
• Send a connection proposal to link our contact with its company on the platform.
• Accept a connection proposal sent to us.
• Reject a connection proposal sent to us.
• End a company connection.
• Read a supplier's bank accounts (IBAN) from its invoice into the contact (saved unverified).
• Correct a contact's bank account (IBAN, bank, currency); a changed IBAN must be verified again.
• Delete one of a contact's bank accounts.
• Change a contact's default bank account.
• Update one of our own company bank accounts (IBAN, bank, currency).
• Delete one of our own bank accounts.
• Change our default bank account (the one shown on invoices).
• Check whether this IBAN is valid and which bank it belongs to.

¿Qué trabajos puede hacer el asistente? — Invoices

Prepare drafts, issue invoices, record payments and download the PDF.

• List the invoices issued this month
• Show invoice [invoice number] in full
• Create a draft invoice for [company name]
• Add a freight charge line to the draft invoice
• Preview the draft invoice before issuing it
• Issue the draft invoice and send it to the recipient
• Record the payment received against invoice [invoice number]
• Reverse the payment wrongly recorded on invoice [invoice number]
• Download the PDF of invoice [invoice number]
• Cancel invoice [invoice number]
• Delete the half-finished draft invoice
• How are my invoice template settings configured?
• Set the draft invoice's due date to 31 December and change the recipient
• Change the freight line on the draft invoice to quantity 3
• Remove the handling line from the draft invoice
• Which fields can I fill in my invoice template?
• Create a new invoice template with our logo and make it the default
• Add the IBAN details to the invoice template's footer
• Delete the old invoice template
• Make the modern invoice template the default

¿Qué trabajos puede hacer el asistente? — Accounting

Receivables and payables, statements, trial balance, journal entries, bulk settlements, the cheque portfolio (due dates, collection, bounces) and bank payment instructions.

• Who owes us how much?
• Produce the account statement of contact [company name]
• Whom do we owe how much?
• Produce this year’s trial balance
• Pull this year’s financial base in one go for my budget work
• Forecast our budget for the next 12 months
• List the most recent journal entries
• Show the lines of journal entry [entry number]
• Post a manual journal entry
• Show my chart of accounts
• List the bulk collection and payment batches
• Show the open invoices of [company name] that can go into a bulk collection
• Close the open invoices of [company name] in a single bulk collection
• Are my accounting and invoicing settings complete?
• Update the default currency and the e-invoice profile
• Turn on the accounting module
• Which cheques are due this week?
• What is the status of cheque [cheque number]?
• Cheque [cheque number] was collected today
• Cheque [cheque number] bounced
• Are there bank payment instructions still waiting?
• Give me the PDF of payment instruction [instruction code]
• Bank instruction [instruction code] went through — execute it
• Cancel bank instruction [instruction code]
• Register a cheque: from a photo of it (read by AI, confirmed afterwards) or manually with amount, currency and due date.
• Correct a cheque's fields and CONFIRM them (the human sign-off on the AI reading); only then can it be allocated to invoices.
• Allocate a cheque to one or more invoices (reserves the amounts; money moves only when the cheque is executed).
• Release a cheque's invoice allocation; the reservation is freed and the cheque returns to the pending list.
• Execute a cheque against its allocated invoices: reservations become payments and note receivable/payable journal entries are posted.
• Cancel a pending cheque (no journal entry; any reservation is released).
• Show one bulk collection/payment in full: counterparty, instrument, lines, payments, journal entries and status.
• Cancel a bulk collection/payment; if completed, its payments are reversed with counter entries and invoice balances reopen.
• List the contacts that have open invoices in a given direction, with their default currency and bank accounts.
• Produce the bank payment instruction PDF (once, if missing) and return a short-lived download link.
• Show the Paraşüt connection status (connected, firm id, user, token validity, last sync) and optionally test the connection live.
• Connect the Paraşüt account or renew its credentials (lg CLI only; secrets never travel through a chat).
• Disconnect Paraşüt; the accounting provider switches back to local and the locally mirrored Paraşüt data is cleared.
• List the customer/supplier contacts held in Paraşüt.
• Create a new customer/supplier contact in Paraşüt and keep its local copy.
• List Paraşüt sales invoices or purchase bills; can filter to those linked to a load.
• Issue a sales invoice in Paraşüt (e-invoice / e-archive scenario); it is created in the background and then appears in the Paraşüt invoice list.

¿Qué trabajos puede hacer el asistente? — Customs tariff

HS codes and chapter notes; the import duty table and the anti-dumping/safeguard measures in force for goods entering Türkiye — all of it free. Neither end of the question has to be Türkiye: you can ask what Germany charges on Chinese goods. A credit is spent only when a foreign authority has to be queried — the export direction, or a pair with no Turkish end.

• What is the HS code for olive oil?
• Is an anti-dumping measure in force on [HS code] imported into Türkiye?
• Which origins carry a measure on [product], and which measures expire in the next 6 months?
• What are the customs duty and the additional duty for [HS code] from [country]?
• Which chapter is [HS code] in, and what does that chapter cover?
• For [country], where would the duty and anti-dumping answer come from?
• Pull the HS codes for the products on this invoice
• List the tariff inquiries I ran earlier
• Show the result of tariff inquiry [inquiry id] again
• If I ask [HS code] for [countries], how many credits would it cost and where would the answers come from?
• List the country matrices I started
• Show the table for country matrix [matrix id]
• Run the official inquiry for [HS code] exported to [country] — what does the destination charge? You can also ask a pair with no Turkish end (China → Germany); every inquiry spends 1 credit
• Ask [HS code] for all of [countries] in one run — it spends at most 1 credit per cell

¿Qué trabajos puede hacer el asistente? — Team

Company users, sending invitations and managing pending ones.

• Make [person name] a manager
• Block [person name] from signing in
• Remove [person name] from the team
• List the users in my company and their roles
• Invite [e-mail address] to the company
• Show the invitations that are still pending
• Re-send the pending invitation
• Cancel the pending invitation
• Show pending requests from people asking to join our company.
• Approve a join request and add the person to the team as an employee.
• Reject a join request.
• Who am I, which company, what is my role and permission set, which key am I using, is any legal consent pending?
• Show what closing my account would do and whether I must pick a new manager first (the closure itself happens in the browser)
• List the company's integration (API) keys, whose they are, their level and status (tokens are never shown)
• Revoke an integration key (shut down a leaked or orphaned key)

¿Qué trabajos puede hacer el asistente? — Company settings

The company profile, logo and brand colours, company e-mail domains, sub-companies; notification, account and AI settings.

• Show my company profile: legal name, tax data, address, payment term, logo, brand colours, company roles and what is still missing.
• Update my company profile: legal name, tax number, tax office, address, postal code, payment term.
• Make this image our company logo.
• Remove our company logo.
• Add the carrier (or customer/customs/affiliate) role to our company.
• List platform companies we have worked with (customers, carriers, customs brokers).
• Find whether a company is on Logistivo by tax number, VAT number or e-mail.
• Invite a company that is not on Logistivo yet by e-mail.
• List our group/sub companies (legal name, tax number, address).
• Add a group/sub company.
• Delete a group/sub company.
• Show whether load AI reminders are on and on which days they are sent.
• Turn load AI reminders on or off, or change how often they run.
• Show our company's registered and verified e-mail domains.
• Add an e-mail domain to our company and send its verification code.
• Enter the domain verification code and verify the domain.
• Resend the domain verification code.
• Remove an unverified domain from our company.
• Show our company's e-mail and push notification switches.
• Turn our company's notifications on or off (messages, loads, demands, chats).
• Show my account settings: company display name, my name, load code prefix, company-name appearance.
• Change the company display name, my name, the load code prefix and the company-name appearance.
• Show our company's AI switches: whether AI reads the files posted into our load chats and sorts them into document types (AI document analysis).
• Turn AI analysis of the files in our load chats (AI document analysis) on or off.
• Change the colours of our branded login portal.

¿Qué trabajos puede hacer el asistente? — My preferences

Things the assistant remembers for you across conversations: currency, format, habits. They shape how it answers, never what it is allowed to do.

• Remember this: always show amounts in EUR
• What do you remember about me?
• Forget my [preference label] preference

¿Qué trabajos puede hacer el asistente? — Language

The language of the panel, e-mails and notifications, and the language chat messages on loads and demands are translated into for you.

• Which language are my e-mails and notifications in?
• Switch my language to Turkish and translate chat messages into German

¿Qué trabajos puede hacer el asistente? — Notifications

The personal inbox behind the bell: reading what is unread and clearing it in one go.

• What notifications have I not read?
• Mark my notifications as read
• Show the system announcements Logistivo sent us.
• Mark announcements as read.

¿Qué trabajos puede hacer el asistente? — Package & credits

The active package, credits left, the yearly credit allowance, the renewal date and the assistant's token usage. Buying or upgrading a package never happens in chat; payment lives in the browser with 3D Secure.

• How many credits do I have left and when does my package renew?
• List the packages I can buy with monthly/yearly prices, yearly credits and team-member limits
• What is my Logistivo wallet (money) balance? (not credits — the prepaid balance)
• List balance movements (top-ups, package/feature spending) for a date range
• List the saved payment cards, masked, and which one is the default
• Change which saved card the monthly subscription is charged to
• Remove a saved payment card
• Give me the browser link for buying/upgrading a package, adding a card, legal/contract approval, issuing an API key, closing my account or seeing demo-account passwords

¿Qué trabajos puede hacer el asistente? — Reports and files

Custom reports on your own data (filters, grouping, totals) and any table as an Excel, PDF or CSV file.

• Count this year’s loads month by month and report them by lane
• Give me the table above as an Excel file

¿Qué ve el asistente según tu rol?

Un solo asistente, tres listas de comandos distintas. Cada lista se deriva de las pantallas que ese rol usa realmente en el panel; nadie puede hacer el trabajo de otro a través del asistente.

Si tu empresa tiene más de un rol, las listas se combinan. Los permisos de cada usuario (por ejemplo, un usuario sin acceso a la contabilidad) se vuelven a aplicar dentro del propio control de cada comando.

• Cargador — Crea cargas, reúne cotizaciones y hace el seguimiento del stock y de la facturación.
• Transportista — Cotiza solicitudes, asigna conductores y vehículos, gestiona viajes y controla el vencimiento de la documentación.
• Agente de aduanas — Consulta aranceles y medidas antidumping, comprueba la coherencia de los documentos y sigue las cargas de sus clientes.

¿Qué no hará el asistente?

Lo que un asistente se niega a hacer deliberadamente importa tanto como lo que puede hacer. Nada de lo que sigue es una función que falte; cada punto es una decisión.

Ninguno de estos puntos significa «todavía no». Detrás de cada línea hay una decisión tomada para que la persona que usa el producto no salga perjudicada.

• No mostrará los datos de otra empresa — Cada comando limita su propia consulta a tu empresa, y ese límite no depende de las buenas intenciones del asistente: es el mismo código que protege la pantalla del panel. Aunque conozcas el código de un registro, el asistente no puede encontrarlo si el registro no es tuyo.
• No abrirá tu chat a tus compañeros — Una conversación es personal: solo el usuario que la inició puede leerla o continuarla. Otro usuario de la misma empresa no puede ver la lista de tus conversaciones.
• Está cerrado a las cuentas de conductor — La app del conductor sirve para documentos, estados y ubicación; las cuentas de conductor nunca ven la superficie del asistente. La regla se aplica en todos los endpoints del chat; no se trata solo de ocultarlo en la interfaz.
• No modificará un registro sin tu aprobación — En un trabajo que modifica datos, la tarjeta de confirmación no se puede saltar. No hay ningún atajo masivo para «aprobarlo todo»; cada trabajo muestra su propia tarjeta.
• No se saldrá de tus permisos — Un comando que queda fuera de tu rol nunca entra en la lista del asistente (el número de comandos que ve un cargador es 448; un transportista, 452; y un agente de aduanas, 312), y tus permisos de usuario se vuelven a comprobar cuando se ejecuta un comando.
• Nunca te pedirá una contraseña, un número de tarjeta ni un código de un solo uso — El asistente no los pide, y tú no debes escribirlos en el chat. Las acciones de pago y de suscripción no figuran en su catálogo de comandos; se realizan en sus propias pantallas seguras.
• No da asesoramiento legal, financiero ni aduanero — Las respuestas sobre aranceles y antidumping resumen datos recopilados de fuentes oficiales; la responsabilidad de la declaración sigue siendo del agente de aduanas y de la empresa.
• Puede equivocarse: verifica las decisiones críticas en la pantalla — El asistente funciona con un modelo de lenguaje y puede resumir de forma incorrecta. En cualquier paso con consecuencias económicas, aduaneras o contractuales, confirma el resultado en la pantalla correspondiente.

¿Cómo se mantienen separados tus datos dentro del asistente?

El asistente no trabaja sobre una copia aparte de tus datos: lee los propios registros del panel a través de los propios controles del panel.

Cuánto tiempo se conservan los datos, quién puede acceder a ellos y cómo se eliminan se define en los documentos contractuales.

• Un único control — Cada comando aplica exactamente la misma autorización que el endpoint HTTP que hace el mismo trabajo: límite de empresa, visibilidad de los participantes de la carga, exclusión de los conductores y titularidad de los documentos. No existe un segundo «control del asistente»: si existiera, con el tiempo los dos acabarían divergiendo.
• El contexto lleva la identidad, no el contenido — La pantalla que tienes abierta llega al asistente como la identidad del registro (un código o un número), nunca como su contenido. El servidor vuelve a resolver esa identidad con tus permisos; lo que envía el cliente no se da por bueno.
• Los adjuntos se guardan en tu empresa — Los PDF y las imágenes que añades al chat se almacenan en el espacio propio de tu empresa y solo puede abrirlos el titular de esa conversación. Cuando pides al asistente que te muestre un documento existente, se aplica la misma comprobación de titularidad.
• Qué llega al proveedor del modelo — Para generar una respuesta, se envían a un proveedor de modelos de lenguaje el texto que escribes, un resumen de los resultados de los comandos y el contenido extraído de los archivos que adjuntaste. Las credenciales (contraseñas, tokens, códigos de un solo uso) nunca entran en ese flujo.
• El uso queda anotado en el libro de la empresa — Los tokens que consume cada turno se anotan en el libro de uso de tu empresa. Ese libro es la fuente de la facturación y puedes verlo en el panel. Logistivo no traslada además el contenido de las conversaciones a ningún conjunto de datos de marketing ni de entrenamiento de modelos.

¿Cuánto cuesta usar el asistente?

El asistente está incluido en tu plan: la conversación en sí se mide en tokens, cada 1.000.000 tokens equivalen a 1 crédito, y el consumo adicional de créditos del plan se limita a 15 de los 519 comandos.

Los planes y los créditos que incluye cada uno están en la página de precios; el asistente no es un módulo que se compre por separado.

• La conversación: tokens — Tu pregunta, la respuesta del asistente y los resultados de los comandos se miden en tokens. Cuando se acumulan 1.000.000 tokens, se descuenta 1 crédito de tu plan; el resto no se pierde y pasa al mes siguiente.
• Los comandos: la mayoría son gratuitos — Solo una parte de los 519 comandos —15 en total— consume un crédito por sí misma (por ejemplo, una consulta de aranceles que acude a fuentes oficiales). El resto no consume créditos del plan: hacer el mismo trabajo a mano en el panel tampoco los consume, y hacerlo desde el asistente no cuesta nada extra.
• Tu gasto está a la vista — El indicador de uso de la cabecera del chat muestra los totales de tokens y créditos del periodo, y cuánto te falta para el siguiente crédito.
• La tarjeta lo dice de antemano — Si un comando va a consumir créditos, la tarjeta de confirmación lo indica antes de que lo apruebes. No hay consumos por sorpresa.

¿Desde dónde puedes usar el asistente?

Un solo asistente, un solo catálogo de comandos. Empiezas la conversación en el panel y puedes hacer el mismo trabajo de forma programática desde un terminal o desde tu ERP.

• Panel web — El botón de arriba a la derecha, Ctrl+K o Ayuda en el menú. El chat se abre en una ventana amplia; la pantalla en la que estás viaja contigo y se te ofrecen peticiones listas para usar propias de esa pantalla.
• Terminal y ERP — El mismo catálogo está abierto al cliente de línea de comandos `lg` y a la API HTTP de comandos; tu ERP puede hacer de forma programática lo que el asistente hace conversando.

¿Se pueden usar las mismas capacidades desde fuera?

Sí, y lo importante es que todas las superficies leen un único catálogo. Cuando se añade un comando en el servidor, aparece a la vez en el asistente del panel, en el terminal y en el canal de asistentes externos; no hay que mantenerlo en tres sitios.

• `lg --parameter=value`: el cliente no lleva ningún comando escrito en su código; descarga el catálogo.
• API HTTP de comandos: la identidad es el token personal de un usuario real, nunca una cuenta de servicio.
• El mismo control de confirmación para los trabajos irreversibles, además de claves de idempotencia que hacen seguros los reintentos.
• Un canal aparte (MCP), con un marco de permisos propio y deliberadamente acotado, para asistentes externos como ChatGPT, Claude o Gemini.

Preguntas frecuentes

¿El Asistente Logistivo es un chatbot?

No. Los chatbots generan texto; el Asistente Logistivo crea y modifica registros. La frase que escribes se convierte en uno de los 519 comandos que aplican las propias reglas de negocio del panel, y el resultado se escribe en la base de datos. Precisamente por eso, cada trabajo que modifica datos aparece ante ti como una tarjeta de confirmación antes de ejecutarse.

¿Puede el asistente mostrarme la carga o la factura de otra empresa?

No. Cada comando limita su consulta a tu empresa, y ese límite es el mismo código que protege la pantalla equivalente del panel. Aunque conozcas el código de un registro, el asistente no puede encontrarlo si el registro no pertenece a tu empresa: te dirá que no lo ha encontrado, porque dentro de su campo de visión realmente no existe.

¿Qué pasa si el asistente crea un registro equivocado?

Los 251 comandos que modifican registros presentan, sin excepción, una tarjeta que detalla lo que van a hacer antes de ejecutarse; si no la apruebas, no se escribe nada. La tarjeta también indica si el trabajo se puede deshacer: la marca de irreversible aparece en 124 de esos comandos. Un registro aprobado por error se corrige exactamente igual que se corregiría en el panel.

¿Pueden mis compañeros ver mis conversaciones?

No. Una conversación es personal: solo el usuario que la abrió puede leerla y continuarla, y otro usuario de la misma empresa no puede ver la lista de tus conversaciones. El resultado del trabajo —una carga creada, una factura emitida— es, por supuesto, un registro compartido de la empresa, y lo ve todo el que tenga permiso.

¿El asistente cuesta algo extra?

No, está incluido en tu plan. La conversación se mide en tokens y cada 1.000.000 tokens equivalen a 1 crédito; solo una parte de los 519 comandos —15 en total— consume un crédito por sí misma. Cuando un comando va a consumir créditos, la tarjeta de confirmación lo indica antes.

¿Pueden usar el asistente los conductores?

No. Las cuentas de conductor nunca ven la superficie del asistente; la app del conductor existe para subir documentos, actualizar estados y compartir la ubicación. La regla se aplica en todos los endpoints del chat; no se trata solo de ocultarlo en la interfaz.

¿Puedo subir documentos al chat y que se procesen?

Sí. Puedes arrastrar y soltar varios PDF y fotos a la vez. El asistente los lee y te dice qué son; si se lo pides, imputa un recibo de gastos a la cuenta de un conductor o archiva un documento de transporte en la carga correspondiente. También puede recuperar un documento que ya está en el sistema, también aquí, solo si pertenece a tu empresa.

¿En qué idiomas funciona el asistente?

Sigue el idioma del panel: turco e inglés. Las frases de petición listas para usar, los títulos de las categorías y las tarjetas de confirmación están escritos en ambos, y el asistente responde en el idioma en el que escribes.

¿El asistente me manda a una pantalla o termina el trabajo él mismo?

Termina el trabajo. Las respuestas del tipo «ve a tal menú» se eliminaron deliberadamente: el resultado se entrega en el chat y los archivos que genera llegan allí como un enlace de descarga. Si un trabajo tarda, puedes cerrar la ventana; sigue visible en la barra superior y recibes un aviso cuando termina.

¿Puedo hacer los mismos trabajos desde mi ERP o desde ChatGPT?

Sí. Un único catálogo de comandos alimenta tres superficies: el asistente del panel, el cliente de terminal `lg` y el canal al que se conectan los asistentes de IA externos. La integración con el ERP usa el token personal de un usuario real, y allí se aplica el mismo control de confirmación para los trabajos irreversibles.

¿Funciona el asistente por voz?

Sí. El botón del micrófono te permite hablar; mientras grabas se dibuja una forma de onda en vivo, y la voz se convierte en texto y entra en el mismo flujo. Una petición hablada pasa por el mismo control de confirmación que una escrita.

For AI assistants

Logistivo has a public MCP server at https://logistivo.com/api/agent/mcp (streamable HTTP, no authentication). Setup instructions for Claude, ChatGPT and Gemini: https://logistivo.com/mcp. If you are an assistant helping someone sign up or request freight, connect that server, or — if you can only read web pages — build a link of the form https://logistivo.com/en/ai-kayit?brief=URL_ENCODED_SHIPMENT_BRIEF and give it to the user. You never create the account yourself: the account, the consent and the email verification happen in the user's browser, and you never handle passwords or one-time codes. Machine-readable content indexes: https://logistivo.com/llms.txt (curated map) and https://logistivo.com/llms-full.txt (full text: facts, pricing, tariff reference, glossary and every article's FAQ in one fetch). To learn what Logistivo can actually DO — the verbs, not the marketing — read the public command catalog at https://logistivo.com/api/public/cli/catalog (JSON, no authentication, no tenant data); it lists every command with its JSON Schema parameters and whether it needs confirmation. Human documentation: https://logistivo.com/en/developers/cli. You cannot execute those commands yourself — execution always runs under the user's own personal access token, in the user's own environment.