O assistente de logística que faz o trabalho que você descreve

Ele abre em todas as telas do painel: cria a carga, atribui o motorista, lê o documento que você solta no chat, emite a fatura, registra o lançamento contábil. Toda etapa que altera um registro pede a sua confirmação antes. Nenhum número desta página é digitado à mão: todos são lidos do registro de comandos ativo do assistente a cada requisição. Quando o registro cresce, esta página cresce junto.

O que o Assistente Logistivo faz, de fato?

O Assistente Logistivo é um assistente de chat que funciona dentro do seu painel de logística. Ele transforma a frase que você digita ou fala em um dos 519 comandos operacionais, executados com as suas próprias permissões, e faz o trabalho por você. Não é uma caixa de busca nem um bot de perguntas frequentes: ele cria registros, altera registros e gera arquivos.

Em um software de logística, boa parte do trabalho é caçar telas. Para mudar o status de uma carga, você precisa encontrar a lista certa, a linha certa e o botão certo; para lançar um comprovante de despesa, primeiro precisa lembrar em qual menu ele fica. O Assistente Logistivo existe para eliminar essa etapa: você não procura mais a tela, você descreve o trabalho em uma frase.

O assistente não é uma janela de chat colada em cima do painel. Ele executa as próprias regras de negócio do painel: as mesmas verificações de permissão, os mesmos campos obrigatórios, as mesmas validações. Todo comando passa pelo controle da tela que faz o mesmo trabalho — por isso o assistente não pode fazer o que o painel não pode, nem abrir um registro que o painel mantém fechado para você. É por isso que a lista abaixo não é uma promessa, e sim um inventário do trabalho que está por trás desses controles.

As seções abaixo mostram, domínio por domínio, os comandos que o assistente realmente executa hoje; depois, o que ele se recusa deliberadamente a fazer, como os seus dados ficam separados e onde o uso dele aparece na sua fatura.

• Responde: “onde estão as minhas cargas em trânsito”, “qual é o total das faturas emitidas este mês” — a resposta chega no chat, em forma de tabela legível.
• Age: cria cargas, atribui motoristas e veículos, envia propostas, cadastra um contato comercial, emite uma fatura, registra um lançamento contábil, exporta uma planilha de concorrência para o Excel.
• Lê: PDFs e fotos que você arrasta para o chat; lança um comprovante de despesa na conta de um motorista e arquiva um CMR na carga.
• Pergunta antes: cada um dos 251 comandos que alteram registros mostra um cartão de confirmação que detalha o que ele vai fazer; nada é gravado até você aprovar.
• Não consegue ver os dados de mais ninguém: todo comando passa exatamente pelo mesmo controle de permissões da tela do painel que faz o mesmo trabalho.

Como o assistente realiza um trabalho?

Cinco etapas. A terceira e a quarta são o que separa um assistente de “um modelo que escreve texto”.

O assistente nunca começa um trabalho por conta própria. Ele não é uma tarefa agendada; não toca em nenhum registro até você escrever para ele.

• Ele abre a partir da tela em que você está — O botão no canto superior direito, Ctrl+K no teclado ou Ajuda no menu. A tela em que você está vai junto: enquanto você está na página de detalhes de uma carga, basta dizer “anexe o CMR a esta carga”. O que vai junto é o endereço da tela e o código do registro — nunca o conteúdo do registro; o servidor resolve essa identidade de novo com as suas próprias permissões.
• Você digita ou fala — O botão do microfone inicia a gravação, e você vê uma forma de onda ao vivo enquanto fala. A fala vira texto e entra no mesmo fluxo; um pedido falado passa exatamente pela mesma etapa de confirmação que um pedido digitado.
• O assistente encontra o registro — Um código de carga, o nome de um contato, uma placa ou uma data — o assistente identifica o alvo sozinho. Quando não consegue, não inventa: pergunta a qual registro você se referia. Se o alvo não estiver identificado, nenhum cartão de confirmação chega a abrir, porque ainda não existe um trabalho para aprovar.
• Tudo o que altera um registro mostra um cartão antes — Todos os 251 comandos que alteram registros apresentam um cartão antes de serem executados: qual registro, qual campo, se é possível desfazer, quantos créditos serão consumidos. Desses, 124 também são sinalizados como irreversíveis. Se você não aprovar, nada é gravado.
• O resultado fica no chat — O assistente não manda você “ir até aquela tela”; ele traz o resultado de volta. Os arquivos que ele gera — uma planilha de concorrência, um documento de exportação, o PDF de uma fatura — chegam no chat por meio de um link assinado e com prazo de validade. Se um trabalho demorar, você pode fechar a janela: ele continua visível na barra superior, e você recebe uma notificação quando terminar.

Quais trabalhos o assistente pode executar?

A lista abaixo não é uma promessa de marketing — é o registro de comandos ativo do assistente. Os 519 comandos de 125 domínios de negócio aparecem como frases escritas para o usuário, e não para uma equipe de produto, e a lista cresce sozinha quando um comando é adicionado.

Cada linha carrega o controle de permissões da tela do painel que faz o mesmo trabalho. Se o seu perfil não pode ver um comando, ele também não está na lista do assistente — o assistente não vai dizer que consegue e depois devolver um erro 403. Os pedidos de exemplo aparecem em inglês, um dos dois idiomas (inglês e turco) em que o painel está disponível.

Quais trabalhos o assistente pode executar? — Plans

A record of multi-step work: the steps you agreed and the commands that actually ran.

• We will link these 5 loads to a trip and invoice them — save that as a plan
• What is left on plan [plan code]?
• What plans are we working on?
• Close plan [plan code], this work is finished

Quais trabalhos o assistente pode executar? — Chats

Load and bid conversations: reading them and writing in your name.

• List my conversations that have unread messages
• Summarise what was last said in the [load code] chat
• Who is in the [load code] chat
• Post this in the [load code] chat in my name: [message]
• Fix the message I just posted in the [load code] chat: [new text]
• Delete the last message I posted by mistake in the [load code] chat
• Mark the [load code] chat as read
• Add [teammate] to the chat of load [load code]
• List my direct-message and group chats, including unread ones.
• Read the latest messages of a direct-message chat.
• List the people I can direct-message (teammates and people from shared chats).
• Start a direct chat with one person or a group chat with several.
• Rename a group chat.
• Send a direct message as me to a person or a group.
• Edit a direct message I sent (within 5 minutes).
• Delete a direct message I sent (within 5 minutes).
• Mark a direct-message chat as read.
• Download a direct-message chat as a PDF.
• Send a file into an offer (demand-bid) conversation.
• Start the freight chat with a carrier that bid on our demand.
• Remove someone from a load chat, cancel a pending invitation, or leave the chat.
• Invite someone from outside to a load chat by e-mail.
• Show invitations to a load chat that have not been accepted yet.
• List the files shared in a load chat.

Quais trabalhos o assistente pode executar? — Loads

Load records, the tractor unit / trailer attached to them and the Ro-Ro (ferry) line selection.

• Archive load [load code]
• Open a new load from Türkiye to Germany
• List my loads that are in transit
• Give me this month’s freight report by lane as an Excel file
• Show the details of load [load code]
• Attach tractor unit [plate] and trailer [plate] to load [load code]
• Which vehicle and trailer are on load [load code]?
• Detach the equipment from load [load code]
• Do I have loads whose documents contradict each other?
• Cross-check the documents on my last 10 loads
• Close the document conflict on load [load code] as fixed
• Edit a load: loading date, weight, load type, vehicle type, goods class, pickup/delivery address, incoterms, ports — e.g. move FKZ8515's loading date to 14 October.
• Show a load's editable fields, current values and allowed options — what can I change on FKZ8515?
• Prepare a copy draft of a load (parties, addresses, type, vehicle) — open another one just like FKZ8515.
• Full-text search across loads: company, address, order number, chat or document text — which load mentions PO-4471?
• Extract load fields from booking/order text, matching parties to your directory — turn this e-mail into a load draft.
• Add an order reference to a load — attach purchase order PO-4471 to FKZ8515.
• List a load's parties (sender, receiver, carrier, sub-carrier, customs brokers, organizer) — who is on FKZ8515?
• Add a party to a load (sender, receiver, carrier, customs broker) or assign a sub-carrier — add Arkas as receiver on FKZ8515.
• Remove a party or sub-carrier from a load — take sub-carrier Yilmaz off FKZ8515.
• Change a load party's visibility, chat membership or who it is hidden from — stop Arkas from seeing FKZ8515.
• Make a party the primary one in its role (e.g. main receiver, main customs broker) — make Arkas the main receiver on FKZ8515.
• Reorder the parties within a role — put FKZ8515's receivers in this order.
• Show sender/receiver suggestions found in the load's documents that are not linked to the load yet.
• Link a suggested party from the documents to the load — accept the suggested receiver.
• Dismiss wrong party suggestions — stop suggesting these.
• Generate the load's prefilled CMR draft as a PDF (sender/consignee/carrier copy) and give me the download link — not a signed eCMR.
• List the other loads of the same multi-vehicle order — which vehicles belong to the same order as FKZ8515?
• Show a load's position history and last known position — where is FKZ8515 now, where was it yesterday?
• Show the load's route segments with distance and duration — how far does FKZ8515 still have to go?
• Show a load's status history — when did FKZ8515 depart and when was it delivered?
• List a multi-stop load's stops with order and status — which stops of FKZ8515 are done?
• Optimise the stop order of a multi-stop load for the shortest route.
• List the containers on a load and their tracking state.
• Add a container number to a load — add MSC container MSCU1234565 to FKZ8515.
• Delete a container whose tracking has not started from a load.
• Start vessel tracking for a load from its containers — find which ship FKZ8515's container is on and track it.
• Show the last position of the ship carrying a container.
• Search the ship registry by name, IMO or MMSI — what is MSC Gulsun's IMO?
• Attach a ship to a load and track it, or swap the ship — FKZ8515 sails on MSC Gulsun, track it.
• Stop ship tracking for a load.
• Show the tracked ship(s) of a load and their position history — where is FKZ8515's ship now?
• Decode and validate a container number (check digit, owner code, line) — is MSCU1234565 valid?
• Upload freight invoices to a load (PDF/JPG/PNG/WEBP, up to 20 files) — the AI reads the billed party and shares it
• List a load's freight invoices (uploader, amount, who they are shared with)
• Archive a freight invoice you uploaded
• Choose which load parties can see a freight invoice — share the invoice with the receiver too
• Show which load parties can receive a load notification and how many subscribed people each has
• Send a departure/arrival/location notification to load parties (e-mail/push per subscription) — notify the receiver of arrival
• E-mail chosen directory contacts a load departure/arrival/location update — e-mail Mehmet at Arkas FKZ8515's location
• Get a load report: count, Excel list or statistics PDF (filter by sender/receiver/country/mode) — give me an Excel of loads to Germany
• Show who you can invoice for this load (its parties and their match in your directory)
• Re-run the AI consistency analysis of a load's documents (does the invoice contradict the CMR?)
• Return the densest departure and arrival areas of your loads (by count and by weight)
• Produce the load heatmap report PDF (by shipment count or by kilograms) and return a download link (1 credit)
• List the loading/delivery addresses used on our previous loads.
• Mark load [load code] as delivered
• Assign driver [driver name] to load [load code]
• Which Ro-Ro lines are closest to load [load code]?
• Mark load [load code] as travelling by ferry
• Select the [line name] Ro-Ro line for load [load code]
• Report a position for a load (coordinates or place name) — FKZ8515 is at Kapikule now.
• Turn a load's GPS tracking on or off — stop location tracking for FKZ8515.
• Mark a load stop as completed or undo it — FKZ8515's second drop-off is done.
• Remove the driver from load [load code]
• Find the address of [place] for a route stop (address book and map)

Quais trabalhos o assistente pode executar? — Groupage trips

Trips where one truck carries several isolated consignments.

• Create a new groupage trip
• List my groupage trips
• Show the consignments inside trip [trip code]
• Add load [load code] to trip [trip code]
• Take load [load code] out of its trip
• Optimise the route of trip [trip code] and tell me the stop order
• Download a trip (groupage) route report as PDF/Excel or the driver sheet

Quais trabalhos o assistente pode executar? — Demands and bids

Freight demands and the bids placed on them.

• Open a freight demand from Istanbul to Hamburg
• Show my open demands and how many bids they received
• Compare the bids received on demand [demand code]
• Accept bid [bid code]
• Close demand [demand code]
• Give me a bid report by carrier (win rate, prices) as an Excel file
• Move demand TLP123's loading date to 14 October and make it 3 vehicles
• Turn the freight request in this e-mail into demand fields
• Give me demand TLP123's details as a PDF / download TLP123's sales report as Excel
• Give me the statistics report of this year's demands from Germany as a PDF
• Which customs brokers can I assign when accepting a bid?
• Which open demands can I bid on today?
• List the bids I submitted and how they ended
• Bid EUR 1,800 per vehicle on demand [demand code]
• Revise my bid [bid code] to EUR 1,650 per vehicle
• Withdraw my bid LFHH8K
• If I bid EUR 1,650 per vehicle for 2 vehicles on TLP123, what do I earn and how many credits does it cost?
• Show the details of my bid LFHH8K
• Do we accept demands from forwarders?
• Stop receiving demands from forwarders
• Which countries, vehicle types and load types are set as our routes?
• Add Italy to our routes (with the same vehicle and load types)

Quais trabalhos o assistente pode executar? — Tenders

Document-based tenders and their specification files; submitting a bid (carrier) and accepting/rejecting it (load owner).

• List the open tenders
• Show the specification and the bids of tender [tender number]
• Open a new tender and build the specification Excel for its lanes
• Generate the specification Excel for tender [tender number]
• Accept [company]'s bid on tender [tender id]
• Extend the winter tender's bidding deadline to 20 October / call the tender off
• Attach this file to the winter tender as an extra specification
• Remove the old specification file from the winter tender
• Draft the specification text from this tender file
• Was my bid on tender [tender id] accepted?
• Submit a bid for tender [tender id] with the file I attached

Quais trabalhos o assistente pode executar? — Fleet and drivers

Drivers, vehicles and who holds them, expiring papers, vehicle costs and fuel cards, trip receipts, the driver advance/balance ledger, trailer hand-over inspections and the damage ledger; fleet planning: who can take a trip, Schengen forward planning, leave/availability, estimated driving/rest, the trip planner and schedule suggestions.

• List the vehicle and driver papers expiring in the next 30 days
• File the fuel receipt I attached here into the driver expense ledger
• Show the amount and payment channel of expense [expense id]
• Approve driver expense [expense id]
• List this month’s driver expenses with the total
• Driver [driver name] paid 40 EUR for parking yesterday, no receipt — record it
• Correct the amount of driver expense [expense id] to 45 EUR
• Delete driver expense [expense id], it was entered twice
• List the tractor units and trailers in the fleet with their plates
• Show the papers of plate [plate] and which driver currently holds it
• Add the Mercedes tractor unit with plate [plate] to the fleet
• Correct the make and model year of plate [plate]
• Take plate [plate] out of service
• Hand plate [plate] over to driver [driver name]
• Close the vehicle assignment of driver [driver name]
• List which driver is holding which tractor unit and trailer
• How much did plate [plate] cost us this year?
• Record a [amount] tyre cost on plate [plate]
• Correct the tyre cost on plate [plate] to [amount]
• Delete the cost wrongly recorded on plate [plate]
• List the company fuel cards and who holds them
• How much do we owe driver [driver name]?
• List the advances handed to driver [driver name]
• Record the [amount] EUR advance handed to driver [driver name] on [date]
• Fix the transfer reference on the advance given to driver [driver name]
• Cancel the advance recorded with the wrong amount for driver [driver name]
• Delete the advance entered twice for driver [driver name]
• Add a DKV card [card number] held by [driver name]
• Retire the [card label] fuel card
• Which driver statements are still drafts?
• Open driver statement [statement code] — what is the balance?
• Open a settlement statement for [driver name]
• Attach this month's receipts to statement [statement code]
• Finalise statement [statement code] — the balance was settled in cash
• Reopen statement [statement code]: a late receipt arrived
• Cancel statement [statement code]: it was opened by mistake
• Are there open damages on trailer [plate]?
• Record a dent on the rear left door of trailer [plate]
• The damage on [plate] was repaired, cost 1,200 EUR
• When was the last hand-over inspection for [plate]?
• Fleet command centre: where is each driver, is the signal live, who is on a trip, who has document / Schengen / receipt alerts
• File this insurance policy / inspection certificate under vehicle [plate]
• Correct the insurance expiry of vehicle [plate] to 31 Dec 2026
• Delete the old registration document of vehicle [plate]
• Delete the wrongly created vehicle record [plate]
• Delete the wrongly entered DKV card
• Show the photos and AI damage findings of the last hand-over inspection of trailer [plate]
• Record the pickup inspection of trailer [plate] with these 4 photos, driver [driver name]
• Delete the wrongly created equipment inspection of [plate]
• Re-run the AI damage analysis on the photos of inspection [plate]
• Create a one-time link so an off-platform driver can upload the hand-over photos of trailer [plate]
• Who has trailer [plate] right now, which inspections it went through and its open damages
• Is equipment inspection on, and how many photos / which angles are required at hand-over
• Turn on equipment inspection and require at least 4 photos with front, rear, left and right at pickup
• Delete a damage record that was opened by mistake
• Give me this year's open trailer damages as an Excel file
• Count [driver name]'s approved receipts of this month into the driver account
• Retry the currency conversion of a receipt whose rate could not be resolved
• Give me all driver receipts of trip [load code] as one PDF
• Download the prepared receipt pack
• Which loads did [driver name] carry, how many receipts each, how many await approval
• Which trips did [driver name] drive and the receipt total per trip
• Is the driver expense module on, which currency are receipts converted to, is approval required
• Convert driver receipts to EUR and send receipts above 500 for approval
• Set the note of driver statement [statement code] to "September trips, fuel excluded"
• Give me the finalised statement of [driver name] as a PDF
• Which receipts and advances of [driver name] can go on a statement, and why the others cannot
• List my drivers with the country they are in and their open loads
• Show driver [driver name]: papers, the Schengen 90/180 day counter and last known position
• Show the visa and passport expiry dates of driver [driver name]
• Record the new visa of driver [driver name]: number [number], expiring [yyyy-mm-dd]
• Update the passport expiry date of driver [driver name] to [yyyy-mm-dd]
• Remove the duplicate paper filed on driver [driver name]
• Create a new driver named [full name]
• Correct the name of driver [driver name]
• Delete or deactivate driver [driver name] (records are archived, not erased)
• Give me the mobile app login link for driver [driver name]
• Where has [driver name] been in the last 3 days — show the location history
• Ask a driver's phone for a fresh location (sends a push) — ping Ahmet for his current position.
• Generate a new login link for [driver name] and invalidate the old one
• List my drivers who breached or are close to breaching the Schengen 90/180 rule
• How many Schengen days has [driver name] used, how many are left, the latest exit date and the per-country breakdown
• Show the declared Schengen entry/exit periods (passport stamps / starting balance) recorded for [driver name]
• Set the Schengen starting balance for [driver name]: 40 days used in the last 180 / was inside the EU from 10 May to 18 June
• [driver name] holds an EU passport / residence permit — exempt them from Schengen 90/180 tracking
• Delete a wrongly entered Schengen stay period for [driver name]
• Can [driver name] take load [load code] — Schengen days and leave — and how many days will be left at the end
• Which of my drivers can do a Germany trip on 20–25 October, and when can the others start at the earliest
• How will [driver name]'s Schengen days develop with his planned work, and how low will they go
• Give me the Excel template to fill in my drivers' Schengen entry/exit history
• Import the drivers' Schengen entry/exit history from this Excel file
• Which drivers are on leave, resting at home or off sick next month
• Record [driver name] as on leave / resting at home from [start] to [end]
• Change the end of [driver name]'s leave to [date]
• Delete the wrongly entered leave of [driver name]
• How much driving time do my drivers have left today and when are their breaks due (estimated)
• How much longer can [driver name] drive today and when was the last break (estimate)
• Work out the arrival time for İzmir → Kapıkule → Stuttgart leaving Monday 06:00, including breaks and rests
• Compare route plan [plan code] with Ali vs Mehmet and leaving tomorrow vs the day after
• List my saved route plans and who each one is assigned to
• Save this route as a draft route plan called [plan name]
• Stops, arrival times and day-by-day breaks of route plan [plan code]
• Move the departure of route plan [plan code] to Thursday 08:00 and recalculate
• Cancel and delete route plan [plan code]
• Assign route plan [plan code] to [driver name]
• Take the driver off route plan [plan code]
• Link route plan [plan code] to load [load code]
• List my earlier schedule suggestion runs
• Suggest drivers for the unassigned jobs of the next 30 days (by Schengen days and leave)
• Show the latest schedule suggestions and the jobs nobody can take
• Apply the suggested assignment of [load code] to [driver name]
• Dismiss the schedule suggestion for [load code]
• Show the November planning calendar: who is where and whose Schengen days run out

Quais trabalhos o assistente pode executar? — Documents

List and download load and company files; carbon emission reports; read what you attach here and file it onto a load.

• List the documents filed on load [load code]
• Read the file I attached here and summarise it
• File the CMR I attached here onto load [load code]
• List my company’s filed documents
• File the attachment as our tax certificate
• Give me a download link for the document [document name]
• List the carbon emission reports we generated
• Summarise emission report [report number] and give me its PDF link
• How much CO2 did load [load code] produce?
• Are the documents I attached consistent with each other?
• Produce the carbon emission report PDF for a load or a route, save it to the report list and return a download link (1 credit)
• Export all of the company's carbon reports to Excel and return a download link
• Remove one of the company's documents (tax certificate, signature circular, etc.) from its document list; the stored file itself is kept.
• List document types (slug and name) so the right type is chosen when filing company/driver/vehicle papers.
• Which company documents are we still missing

Quais trabalhos o assistente pode executar? — Export documents

Draft proformas, commercial invoices and packing lists by chatting — then produce the PDF.

• List my export documents
• Show what is filled in on export document [document number]
• Create a new packing list draft
• Fill the export document from the order e-mail I am about to paste
• Set the buyer and the incoterm on the export document
• Add a goods line to the export document
• Change the quantity on line 2 of the export document
• Delete line 3 from the export document
• Produce the PDF of the export document
• Delete export document [document number]
• Make a new draft copy of export document [document number]
• Prepare a commercial invoice and packing list from this order text
• How many credits would generating these export documents cost
• Generate the PDFs of all documents in the set

Quais trabalhos o assistente pode executar? — Stock and warehouse

On-hand levels, inbound/outbound movements, count corrections; pallet records, their measurements (cm/kg) and what sits on them.

• Define product [product name] in the catalogue
• Set the minimum stock level of [product name] to [quantity]
• Open a new warehouse called [warehouse name] at [address]
• How many units of [product name] do I have on hand?
• Record 20 pallets of [product name] into warehouse [warehouse name]
• Correct the on-hand stock of [product name] after a count
• Show me my product list
• Which stock movements happened this week?
• Which of my products are running low?
• List my warehouses and their working hours
• What are the dock rules of the [warehouse name] warehouse?
• Set the working hours of [warehouse name] to 08:00-18:00
• Estimate the dimensions from this pallet photo
• How many pallets are in the [warehouse name] warehouse?
• What are pallet [pallet code]'s dimensions and what is on it?
• Register a new pallet in [warehouse name]: [label]
• Mark pallet [pallet code] as shipped
• I measured pallet [pallet code]: 120x80x145 cm, 340 kg
• Delete a warehouse (its areas and shared booking links stop being usable; no restore).
• Set a warehouse's equipment list (forklift, pallet truck, other; quantity and spec) in full.
• Add a new area/ramp to a warehouse (type, how many vehicles it takes at once).
• Change a warehouse area's name, type, capacity or active flag.
• Delete an area/ramp from a warehouse.
• List a warehouse's shared public booking links (area, expiry, active).
• Create a public booking link for a warehouse to share with outsiders (optional area and expiry).
• Temporarily disable or re-enable a warehouse booking link.
• Permanently revoke a warehouse booking link.
• Delete a pallet record.
• Add a proof photo to a pallet.
• Remove one proof photo from a pallet.
• Suggest the missing base dimension from a standard pallet footprint given one side (saves nothing).
• Show product [product name] and where its stock sits
• Delete product [product name] (its stock is zero)
• Add the attached photo to product [product name]
• Remove photo [file name] from product [product name]
• Make [file name] the cover photo of [product name]
• Read the product details from the attached product photo
• List my product categories
• Create a product category called [category name]
• List my product brands
• Create a product brand called [brand name]

Quais trabalhos o assistente pode executar? — Dock reservations

Warehouse dock slots: see what is free, book and cancel.

• List my upcoming warehouse reservations
• Show the details of reservation [reservation code]
• Show the free slots on the reservation link I was given
• Book a dock slot for tomorrow afternoon
• Cancel my reservation [reservation code]
• Approve the pending reservation at my warehouse
• Reject the reservation request at my warehouse with a reason
• Mark an approved warehouse reservation as completed (vehicle came, work done); the booker is notified.
• Move a warehouse reservation to a new time (capacity conflict is checked; it goes back to 'pending').

Quais trabalhos o assistente pode executar? — Business contacts

Contact cards, tax and contact details, IBANs and account balances.

• Show my business contacts
• Show contact [company name] with its details and balance
• Create a new business contact named [company name]
• Update the address and tax details of contact [company name]
• Archive the contact [contact name]
• Restore [contact name] from the archive
• Add an IBAN to contact [company name]
• List my company’s own bank accounts
• Add my company bank account [IBAN]
• Verify the bank account that was read from the invoice
• Show the people at this contact (name, e-mail, phone, title).
• Add a contact person to a business contact.
• Correct a contact person's details.
• Delete a person from a business contact.
• Show which notifications this person receives on which channel (e-mail/push/SMS).
• Turn this person's load notifications on or off (e-mail, push, SMS).
• Show a business contact's saved addresses.
• Add an address to a business contact.
• Correct one of a contact's addresses.
• Delete one of a contact's addresses.
• Read a business contact from a business card or letterhead
• Pull draft contacts, people, addresses or bank accounts out of pasted text (Excel/CSV rows, signatures).
• Show which countries this carrier contact serves.
• Invite this contact to Logistivo by e-mail; it links automatically when they join.
• Remove the link between this contact and its platform company.
• List our company connections and the connection proposals waiting for us.
• Send a connection proposal to link our contact with its company on the platform.
• Accept a connection proposal sent to us.
• Reject a connection proposal sent to us.
• End a company connection.
• Read a supplier's bank accounts (IBAN) from its invoice into the contact (saved unverified).
• Correct a contact's bank account (IBAN, bank, currency); a changed IBAN must be verified again.
• Delete one of a contact's bank accounts.
• Change a contact's default bank account.
• Update one of our own company bank accounts (IBAN, bank, currency).
• Delete one of our own bank accounts.
• Change our default bank account (the one shown on invoices).
• Check whether this IBAN is valid and which bank it belongs to.

Quais trabalhos o assistente pode executar? — Invoices

Prepare drafts, issue invoices, record payments and download the PDF.

• List the invoices issued this month
• Show invoice [invoice number] in full
• Create a draft invoice for [company name]
• Add a freight charge line to the draft invoice
• Preview the draft invoice before issuing it
• Issue the draft invoice and send it to the recipient
• Record the payment received against invoice [invoice number]
• Reverse the payment wrongly recorded on invoice [invoice number]
• Download the PDF of invoice [invoice number]
• Cancel invoice [invoice number]
• Delete the half-finished draft invoice
• How are my invoice template settings configured?
• Set the draft invoice's due date to 31 December and change the recipient
• Change the freight line on the draft invoice to quantity 3
• Remove the handling line from the draft invoice
• Which fields can I fill in my invoice template?
• Create a new invoice template with our logo and make it the default
• Add the IBAN details to the invoice template's footer
• Delete the old invoice template
• Make the modern invoice template the default

Quais trabalhos o assistente pode executar? — Accounting

Receivables and payables, statements, trial balance, journal entries, bulk settlements, the cheque portfolio (due dates, collection, bounces) and bank payment instructions.

• Who owes us how much?
• Produce the account statement of contact [company name]
• Whom do we owe how much?
• Produce this year’s trial balance
• Pull this year’s financial base in one go for my budget work
• Forecast our budget for the next 12 months
• List the most recent journal entries
• Show the lines of journal entry [entry number]
• Post a manual journal entry
• Show my chart of accounts
• List the bulk collection and payment batches
• Show the open invoices of [company name] that can go into a bulk collection
• Close the open invoices of [company name] in a single bulk collection
• Are my accounting and invoicing settings complete?
• Update the default currency and the e-invoice profile
• Turn on the accounting module
• Which cheques are due this week?
• What is the status of cheque [cheque number]?
• Cheque [cheque number] was collected today
• Cheque [cheque number] bounced
• Are there bank payment instructions still waiting?
• Give me the PDF of payment instruction [instruction code]
• Bank instruction [instruction code] went through — execute it
• Cancel bank instruction [instruction code]
• Register a cheque: from a photo of it (read by AI, confirmed afterwards) or manually with amount, currency and due date.
• Correct a cheque's fields and CONFIRM them (the human sign-off on the AI reading); only then can it be allocated to invoices.
• Allocate a cheque to one or more invoices (reserves the amounts; money moves only when the cheque is executed).
• Release a cheque's invoice allocation; the reservation is freed and the cheque returns to the pending list.
• Execute a cheque against its allocated invoices: reservations become payments and note receivable/payable journal entries are posted.
• Cancel a pending cheque (no journal entry; any reservation is released).
• Show one bulk collection/payment in full: counterparty, instrument, lines, payments, journal entries and status.
• Cancel a bulk collection/payment; if completed, its payments are reversed with counter entries and invoice balances reopen.
• List the contacts that have open invoices in a given direction, with their default currency and bank accounts.
• Produce the bank payment instruction PDF (once, if missing) and return a short-lived download link.
• Show the Paraşüt connection status (connected, firm id, user, token validity, last sync) and optionally test the connection live.
• Connect the Paraşüt account or renew its credentials (lg CLI only; secrets never travel through a chat).
• Disconnect Paraşüt; the accounting provider switches back to local and the locally mirrored Paraşüt data is cleared.
• List the customer/supplier contacts held in Paraşüt.
• Create a new customer/supplier contact in Paraşüt and keep its local copy.
• List Paraşüt sales invoices or purchase bills; can filter to those linked to a load.
• Issue a sales invoice in Paraşüt (e-invoice / e-archive scenario); it is created in the background and then appears in the Paraşüt invoice list.

Quais trabalhos o assistente pode executar? — Customs tariff

HS codes and chapter notes; the import duty table and the anti-dumping/safeguard measures in force for goods entering Türkiye — all of it free. Neither end of the question has to be Türkiye: you can ask what Germany charges on Chinese goods. A credit is spent only when a foreign authority has to be queried — the export direction, or a pair with no Turkish end.

• What is the HS code for olive oil?
• Is an anti-dumping measure in force on [HS code] imported into Türkiye?
• Which origins carry a measure on [product], and which measures expire in the next 6 months?
• What are the customs duty and the additional duty for [HS code] from [country]?
• Which chapter is [HS code] in, and what does that chapter cover?
• For [country], where would the duty and anti-dumping answer come from?
• Pull the HS codes for the products on this invoice
• List the tariff inquiries I ran earlier
• Show the result of tariff inquiry [inquiry id] again
• If I ask [HS code] for [countries], how many credits would it cost and where would the answers come from?
• List the country matrices I started
• Show the table for country matrix [matrix id]
• Run the official inquiry for [HS code] exported to [country] — what does the destination charge? You can also ask a pair with no Turkish end (China → Germany); every inquiry spends 1 credit
• Ask [HS code] for all of [countries] in one run — it spends at most 1 credit per cell

Quais trabalhos o assistente pode executar? — Team

Company users, sending invitations and managing pending ones.

• Make [person name] a manager
• Block [person name] from signing in
• Remove [person name] from the team
• List the users in my company and their roles
• Invite [e-mail address] to the company
• Show the invitations that are still pending
• Re-send the pending invitation
• Cancel the pending invitation
• Show pending requests from people asking to join our company.
• Approve a join request and add the person to the team as an employee.
• Reject a join request.
• Who am I, which company, what is my role and permission set, which key am I using, is any legal consent pending?
• Show what closing my account would do and whether I must pick a new manager first (the closure itself happens in the browser)
• List the company's integration (API) keys, whose they are, their level and status (tokens are never shown)
• Revoke an integration key (shut down a leaked or orphaned key)

Quais trabalhos o assistente pode executar? — Company settings

The company profile, logo and brand colours, company e-mail domains, sub-companies; notification, account and AI settings.

• Show my company profile: legal name, tax data, address, payment term, logo, brand colours, company roles and what is still missing.
• Update my company profile: legal name, tax number, tax office, address, postal code, payment term.
• Make this image our company logo.
• Remove our company logo.
• Add the carrier (or customer/customs/affiliate) role to our company.
• List platform companies we have worked with (customers, carriers, customs brokers).
• Find whether a company is on Logistivo by tax number, VAT number or e-mail.
• Invite a company that is not on Logistivo yet by e-mail.
• List our group/sub companies (legal name, tax number, address).
• Add a group/sub company.
• Delete a group/sub company.
• Show whether load AI reminders are on and on which days they are sent.
• Turn load AI reminders on or off, or change how often they run.
• Show our company's registered and verified e-mail domains.
• Add an e-mail domain to our company and send its verification code.
• Enter the domain verification code and verify the domain.
• Resend the domain verification code.
• Remove an unverified domain from our company.
• Show our company's e-mail and push notification switches.
• Turn our company's notifications on or off (messages, loads, demands, chats).
• Show my account settings: company display name, my name, load code prefix, company-name appearance.
• Change the company display name, my name, the load code prefix and the company-name appearance.
• Show our company's AI switches: whether AI reads the files posted into our load chats and sorts them into document types (AI document analysis).
• Turn AI analysis of the files in our load chats (AI document analysis) on or off.
• Change the colours of our branded login portal.

Quais trabalhos o assistente pode executar? — My preferences

Things the assistant remembers for you across conversations: currency, format, habits. They shape how it answers, never what it is allowed to do.

• Remember this: always show amounts in EUR
• What do you remember about me?
• Forget my [preference label] preference

Quais trabalhos o assistente pode executar? — Language

The language of the panel, e-mails and notifications, and the language chat messages on loads and demands are translated into for you.

• Which language are my e-mails and notifications in?
• Switch my language to Turkish and translate chat messages into German

Quais trabalhos o assistente pode executar? — Notifications

The personal inbox behind the bell: reading what is unread and clearing it in one go.

• What notifications have I not read?
• Mark my notifications as read
• Show the system announcements Logistivo sent us.
• Mark announcements as read.

Quais trabalhos o assistente pode executar? — Package & credits

The active package, credits left, the yearly credit allowance, the renewal date and the assistant's token usage. Buying or upgrading a package never happens in chat; payment lives in the browser with 3D Secure.

• How many credits do I have left and when does my package renew?
• List the packages I can buy with monthly/yearly prices, yearly credits and team-member limits
• What is my Logistivo wallet (money) balance? (not credits — the prepaid balance)
• List balance movements (top-ups, package/feature spending) for a date range
• List the saved payment cards, masked, and which one is the default
• Change which saved card the monthly subscription is charged to
• Remove a saved payment card
• Give me the browser link for buying/upgrading a package, adding a card, legal/contract approval, issuing an API key, closing my account or seeing demo-account passwords

Quais trabalhos o assistente pode executar? — Reports and files

Custom reports on your own data (filters, grouping, totals) and any table as an Excel, PDF or CSV file.

• Count this year’s loads month by month and report them by lane
• Give me the table above as an Excel file

O que o assistente vê, de acordo com o seu perfil?

Um assistente, três listas de comandos diferentes. Cada lista deriva das telas que o perfil realmente usa no painel; ninguém consegue fazer o trabalho de outra pessoa pelo assistente.

Se a sua empresa tem mais de um perfil, as listas se somam. As permissões por usuário (de um usuário sem acesso à contabilidade, por exemplo) são verificadas de novo dentro do controle próprio de cada comando.

• Embarcador — Cria cargas, reúne propostas, acompanha o estoque e o lado do faturamento.
• Transportadora — Envia propostas para solicitações, atribui motoristas e veículos, gerencia viagens e o vencimento de documentos.
• Despachante aduaneiro — Consulta tarifas e medidas antidumping, verifica a consistência dos documentos, acompanha as cargas dos clientes.

O que o assistente não faz?

O que um assistente se recusa deliberadamente a fazer importa tanto quanto o que ele sabe fazer. Nada do que vem a seguir é um recurso que falta; cada item é uma decisão.

Nenhum desses itens significa “ainda não”. Por trás de cada linha há uma decisão tomada para que quem usa o produto não seja prejudicado.

• Ele não mostra dados de outra empresa — Todo comando restringe a própria consulta à sua empresa, e esse limite não depende das boas intenções do assistente — é o mesmo código que protege a tela do painel. Mesmo que você saiba o código de um registro, o assistente não consegue encontrá-lo se o registro não for seu.
• Ele não abre o seu chat para os seus colegas — Uma conversa é pessoal: só o usuário que a iniciou pode lê-la ou continuá-la. Outro usuário da mesma empresa não consegue listar as suas conversas.
• Ele é fechado para contas de motorista — O app do motorista serve para documentos, status e localização; as contas de motorista nunca chegam a ver o assistente. A regra é aplicada em todos os endpoints de chat, e não apenas escondida na interface.
• Ele não altera um registro sem aprovação — O cartão de confirmação não pode ser pulado em um trabalho que altera dados. Não existe um atalho de “aprovar tudo” em massa; cada trabalho mostra o seu próprio cartão.
• Ele não ultrapassa as suas permissões — Um comando fora do seu perfil nunca entra na lista do assistente — um embarcador vê 448 comandos, uma transportadora 452 e um despachante aduaneiro 312 — e as suas permissões de usuário são verificadas de novo quando um comando é executado.
• Ele nunca pede senha, número de cartão nem código de uso único — O assistente não pede esses dados, e você não deve digitá-los no chat. As ações de pagamento e de assinatura não fazem parte do registro de comandos dele; elas são executadas em telas seguras próprias.
• Ele não dá consultoria jurídica, financeira nem aduaneira — As respostas sobre tarifas e antidumping resumem dados compilados de fontes oficiais; a responsabilidade pela declaração continua sendo do despachante e da empresa.
• Ele pode errar — confira as decisões críticas na tela — O assistente funciona com um modelo de linguagem e pode resumir de forma incorreta. Em qualquer etapa com consequências financeiras, aduaneiras ou contratuais, confirme o resultado na tela correspondente.

Como os seus dados ficam separados dentro do assistente?

O assistente não trabalha sobre uma cópia separada dos seus dados; ele lê os próprios registros do painel pelos próprios controles do painel.

Por quanto tempo os dados são mantidos, quem pode acessá-los e como são excluídos estão definidos nos documentos contratuais.

• Um único controle — Todo comando aplica exatamente a mesma autorização do endpoint HTTP que faz o mesmo trabalho: limite da empresa, visibilidade para os participantes da carga, exclusão de motoristas, propriedade dos documentos. Não existe um segundo “controle do assistente” — se existisse, os dois se distanciariam com o tempo.
• O contexto leva a identidade, não o conteúdo — A tela que você tem aberta chega ao assistente como a identidade do registro (um código ou um número), nunca como o conteúdo do registro. O servidor resolve essa identidade de novo com as suas permissões; o que o cliente envia não é tratado como confiável.
• Os anexos são gravados na sua empresa — PDFs e imagens que você adiciona ao chat são armazenados no espaço da sua própria empresa e só ficam acessíveis ao dono daquela conversa. Quando você pede ao assistente que mostre um documento existente, a mesma verificação de propriedade é feita.
• O que chega ao provedor do modelo — Para gerar uma resposta, o texto que você escreve, um resumo dos resultados dos comandos e o conteúdo extraído dos arquivos que você anexou são enviados a um provedor de modelo de linguagem. Credenciais (senhas, tokens, códigos de uso único) nunca entram nesse fluxo.
• O uso é lançado no razão da empresa — Os tokens consumidos em cada turno são lançados no razão de uso da sua empresa. Esse razão é a fonte do faturamento e fica visível no painel. Fora isso, o Logistivo não leva o conteúdo das conversas para nenhuma base de marketing ou de treinamento de modelos.

Quanto custa usar o assistente?

O assistente está incluído no seu plano: a conversa em si é medida em tokens, cada 1.000.000 tokens equivalem a 1 crédito, e apenas 15 dos 519 comandos consomem, além disso, créditos do plano.

Os planos e as suas cotas de créditos estão na página de preços; o assistente não é um módulo comprado à parte.

• A conversa: tokens — A sua pergunta, a resposta do assistente e os resultados dos comandos são medidos em tokens. Quando se acumulam 1.000.000 tokens, 1 crédito é descontado do seu plano; o restante não se perde e passa para o mês seguinte.
• Comandos: a maioria é gratuita — Dos 519 comandos, 15 consomem crédito por si mesmos (uma consulta tarifária que acessa fontes oficiais, por exemplo). Os demais não consomem crédito do plano — fazer o mesmo trabalho à mão no painel também não consome; executá-lo pelo assistente não custa nada a mais.
• O seu consumo fica visível — O indicador de uso no cabeçalho do chat mostra os totais de tokens e de créditos do período e quanto falta para o próximo crédito.
• O cartão avisa antes — Se um comando vai consumir créditos, o cartão de confirmação informa isso antes de você aprovar. Não há desconto surpresa.

Onde você encontra o assistente?

Um assistente, um registro de comandos. Você começa a conversa no painel e pode executar o mesmo trabalho de forma programática a partir de um terminal ou do seu ERP.

• Painel web — O botão no canto superior direito, Ctrl+K ou Ajuda no menu. O chat abre em uma janela ampla; a tela em que você está vai junto, e são oferecidos pedidos prontos específicos daquela tela.
• Terminal e ERP — O mesmo registro está aberto ao cliente de linha de comando `lg` e à API HTTP de comandos; o seu ERP pode fazer de forma programática o que o assistente faz de forma conversacional.

As mesmas capacidades podem ser acionadas de fora?

Sim — e o ponto central é que todas as interfaces leem um único registro. Quando um comando é adicionado no servidor, ele aparece ao mesmo tempo no assistente do painel, no terminal e no canal de assistentes externos; não há manutenção em três lugares.

• `lg --parametro=valor` — o cliente não traz nenhum comando fixo no código; ele monta a lista a partir do catálogo.
• API HTTP de comandos: a identidade é o token pessoal de um usuário real, nunca uma conta de serviço.
• A mesma etapa de confirmação para trabalhos irreversíveis, além de chaves de idempotência que tornam as novas tentativas seguras.
• Um canal separado (MCP), com um escopo de permissões próprio e deliberadamente restrito, para assistentes externos como ChatGPT, Claude ou Gemini.

Perguntas frequentes

O Assistente Logistivo é um chatbot?

Não. Chatbots produzem texto; o Assistente Logistivo cria e altera registros. A frase que você escreve se torna um dos 519 comandos que executam as próprias regras de negócio do painel, e o resultado é gravado no banco de dados. É exatamente por isso que todo trabalho que altera dados aparece na sua frente como um cartão de confirmação antes de ser executado.

O assistente pode mostrar a carga ou a fatura de outra empresa?

Não. Todo comando restringe a própria consulta à sua empresa, e esse limite é o mesmo código que protege a tela equivalente do painel. Mesmo que você saiba o código de um registro, o assistente não consegue encontrá-lo se o registro não pertencer à sua empresa — ele vai dizer que não o encontrou, porque, dentro do campo de visão dele, o registro realmente não existe.

O que acontece se o assistente criar o registro errado?

Todos os 251 comandos que alteram registros apresentam, antes de serem executados, um cartão que detalha o que vão fazer; se você não aprovar, nada é gravado. O cartão também informa se o trabalho pode ser desfeito: 124 comandos são sinalizados como irreversíveis. Um registro aprovado por engano é corrigido exatamente como seria corrigido no painel.

Os meus colegas podem ver as minhas conversas?

Não. Uma conversa é pessoal: só o usuário que a abriu pode lê-la e continuá-la, e outro usuário da mesma empresa não consegue listar as suas conversas. O resultado do trabalho — uma carga criada, uma fatura emitida — é, naturalmente, um registro compartilhado da empresa, e todos com permissão o veem.

O assistente tem custo extra?

Não, ele está incluído no seu plano. A conversa é medida em tokens, e cada 1.000.000 tokens equivalem a 1 crédito; apenas 15 dos 519 comandos consomem crédito por si mesmos. Quando um comando vai consumir créditos, o cartão de confirmação avisa antes.

Os motoristas podem usar o assistente?

Não. As contas de motorista nunca chegam a ver o assistente; o app do motorista existe para enviar documentos, atualizar status e compartilhar a localização. A regra é aplicada em todos os endpoints de chat, e não apenas escondida na interface.

Posso enviar documentos para o chat e pedir que sejam processados?

Sim. Você pode arrastar e soltar vários PDFs e fotos de uma vez. O assistente os lê e diz o que são; a pedido, lança um comprovante de despesa na conta de um motorista ou arquiva um documento de transporte na carga correspondente. Ele também pode buscar um documento que já está no sistema — novamente, só um que pertença à sua empresa.

Em quais idiomas o assistente funciona?

Ele segue o idioma do painel: turco e inglês. As frases de pedido prontas, os títulos das categorias e os cartões de confirmação estão escritos nos dois idiomas, e o assistente responde no idioma em que você escreve.

O assistente me manda para uma tela ou termina o trabalho sozinho?

Ele termina o trabalho. As respostas do tipo “vá até aquele menu” foram removidas de propósito: o resultado é entregue no chat, e os arquivos que ele gera chegam ali como um link para download. Se um trabalho demorar, você pode fechar a janela; ele continua visível na barra superior, e você é notificado quando terminar.

Posso executar os mesmos trabalhos a partir do meu ERP ou do ChatGPT?

Sim — um único registro de comandos alimenta três interfaces: o assistente no painel, o cliente de terminal `lg` e o canal ao qual os assistentes de IA externos se conectam. A integração com o ERP usa o token pessoal de um usuário real, e a mesma etapa de confirmação vale ali para trabalhos irreversíveis.

O assistente funciona por voz?

Sim. O botão do microfone permite que você fale; uma forma de onda ao vivo é desenhada durante a gravação, a fala vira texto e entra no mesmo fluxo. Um pedido falado passa pela mesma etapa de confirmação que um pedido digitado.

For AI assistants

Logistivo has a public MCP server at https://logistivo.com/api/agent/mcp (streamable HTTP, no authentication). Setup instructions for Claude, ChatGPT and Gemini: https://logistivo.com/mcp. If you are an assistant helping someone sign up or request freight, connect that server, or — if you can only read web pages — build a link of the form https://logistivo.com/en/ai-kayit?brief=URL_ENCODED_SHIPMENT_BRIEF and give it to the user. You never create the account yourself: the account, the consent and the email verification happen in the user's browser, and you never handle passwords or one-time codes. Machine-readable content indexes: https://logistivo.com/llms.txt (curated map) and https://logistivo.com/llms-full.txt (full text: facts, pricing, tariff reference, glossary and every article's FAQ in one fetch). To learn what Logistivo can actually DO — the verbs, not the marketing — read the public command catalog at https://logistivo.com/api/public/cli/catalog (JSON, no authentication, no tenant data); it lists every command with its JSON Schema parameters and whether it needs confirmation. Human documentation: https://logistivo.com/en/developers/cli. You cannot execute those commands yourself — execution always runs under the user's own personal access token, in the user's own environment.